Frequently asked questions

Orders

How do I track my order?

Once your order ships you will receive an email with the courier name and tracking number. You can also see it under Account → Orders.

Can I change or cancel my order?

See the Cancellation & Refund Policy. To ask for a change, contact us with your order number.

Payments

Which payment methods do you accept?

Payments are processed securely by Razorpay. Available methods are shown at checkout. [Owner to confirm the methods enabled on the Razorpay account.]

Delivery and returns

See our Shipping & Delivery Policy and Cancellation & Refund Policy.